Frequently asked questions
Find quick answers, or ask your question directly.
- General & how we work
- Ordering & quantities
- Our range
- Socks & material
- Delivery time & shipping
- Quality & complaints
- Sustainability
- Price, invoicing & payment
- Adding extras to the socks
General & how we work
Preferably as a vector file (PDF, AI or EPS). A sharp PNG or JPG image also works; we will rebuild it for you if needed.
Yes, for that you have two options:
- A sample of a Sokkies design (delivery time 1-2 working days, free of charge).
- A sample of your own design (delivery time approx. 3 weeks, cost €25 per pair, including design, shipping and production costs).
Yes, feedback rounds are always free. We keep fine-tuning until the design is perfect.
Within 24 hours a digital trial design and quote will be in your inbox.
Certainly! Use our templates for this [link to download page].
We will always check your design and give feedback to reach the best end result.
You share your wishes and brand style with us, and we get started right away. Within 24 hours you receive a free digital design and a quote. Together we fine-tune the design until you are completely happy, and only then do we start production.
Ordering & quantities
Tier prices apply per design/colourway. If you order 50 pairs of red socks and 50 pairs of green socks, for example, that counts as 2x the 50-pair tier (and not as 100 pairs in one tier).
Yes, that is certainly possible. Send us a message with your previous order or request a quote, and we will pull up the same design.
No, we do not charge design, cliché or setup costs.
Yes, that is possible. A minimum of 30 pairs applies per size.
50 pairs per design.
Our range
(copy everything here that is on the range page, so this automatically follows future changes to the assortment)
Socks & material
Yes, just wash them with care. Preferably at 30 degrees and not in the dryer, that way they stay looking good longest.
- One size (38-46)
- Women (36-41)
- Men (42-48)
- Children large (33-37)
- Children medium (28-32)
- Children small (23-27)
- Baby (0-6 months or 6-12 months)
This differs per type of sock, but almost all our socks consist of organically combed cotton, polyamide and elastane.
Delivery time & shipping
Yes, we also ship individually per address. This is handy for customer or staff gifts, for example.
Shipping outside the EU goes via DAP.
We deliver worldwide. Splitting delivery addresses within a single order is also possible.
Yes, please contact us about the possibilities for an urgent order.
Around 4 weeks, depending on the run and how busy production is.
Quality & complaints
For incoming and outgoing shipments we work with our shipping partners. We depend on their service. In the event of delays we try to communicate about the status as well and as promptly as possible.
We always take complaints seriously and handle them. For a quality check we first recommend requesting a trial pair (custom or random). For urgent requests we depend on our suppliers.
Sustainability
Yes, there is. This means a slightly longer delivery time. Please contact us for this.
For every order we plant a tree. We have been doing this for 5 years now in collaboration with OneTreePlanted to sustainability.
We are extremely critical of our own sustainability. Among other things we have managed to reduce plastic use by 95%. We also facilitate bamboo socks.
Our socks are OEKO-TEX and BSCI certified and made from organic, combed cotton.
Price, invoicing & payment
For now, payment is always on invoice, with a payment term of 14 days after receipt of the invoice.
Provide your VAT number and the VAT will be reverse charged.
The price depends on the tier (quantity) and the type of sock. Please check the product pages under our range for this .
Adding extras to the socks
Yes, we can add those in your brand colour.
Yes, embroidery instead of weaving is possible.
Yes, that is right - it is fully customisable.
A left and a right sock that differ from each other. Think of a logo that appears only on the outside of both socks. Or a green left sock and a red right sock.
Think labels, gift boxes, shipping service and more.
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